Account

Delete your HuddleHop account

You can delete your HuddleHop account and personal data at any time, directly in the app.

How to delete your account

  1. Open the HuddleHop app and sign in.
  2. Go to Account (riders) or Profile (drivers), then Settings.
  3. Tap Delete account and confirm with your password.

Your account and personal data are removed straight away. If you cannot access the app, email privacy@huddlehop.org from your registered address and we will process the deletion for you.

What is deleted

  • Your profile: name, email address, phone number, saved places and preferences.
  • Driver details where applicable: vehicle, licence and identity documents.
  • Your account and login.

What is kept

  • Past trip records are retained with your name removed (anonymised), as required by Icelandic accounting and transport law.
  • Trip location data is automatically deleted 60 days after each trip, in line with the Icelandic Taxi Act.
  • Records we are legally required to keep are retained only for the period the law requires.

Contact

Questions about deletion or your data: privacy@huddlehop.org.